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This document is an official offer (public offer) of the Internet shop " morozco.com.ua " (hereinafter referred to as the Seller) to sell goods posted on the website: https://www. morozco.com.ua (hereinafter referred to as the Site) outside of retail and office premises, to conclude a purchase and sale agreement, and addressed to individuals and legal entities (hereinafter referred to as buyers).
Based on Articles 633, 641, 642 of the Civil Code of Ukraine (hereinafter referred to as the CCU) and the Rules for the sale of goods to order and outside of retail or office premises, approved by the order of the Ministry of Economy of Ukraine dated 19.04.2007 No. 103, the Seller makes an offer to both individuals and legal entities (hereinafter referred to as the Buyer) to purchase goods posted on the Contractor's Website on such terms.

  • Terms used in the contract
  • Online store "morozco.com.ua" - web page https://www.morozco.com.ua
  • Offer — a proposal by the seller addressed to any individual or legal entity in accordance with Article 641 of the Civil Code of Ukraine to conclude an agreement with him/her on the terms and conditions stipulated by this agreement. The offer comes into force from the moment it is posted on the Site.
  • Acceptance is the provision by the Buyer of full and unconditional consent to the Seller's offer to conclude this Public Agreement on the terms and conditions stipulated therein, which is formalized in one of the following ways:
  • by sending a written Order for the Goods by the Buyer to the email address specified on the Website;
  • by sending a written Order for the Goods by the Buyer to the Seller’s postal address indicated on the Website;
  • by sending a text message by the Buyer with written information about the order for the Goods to the telephone numbers indicated on the Website;
  • by sending an electronic message by the Buyer (order of the Goods) using the system located on the Website;
  • oral order of the Goods by telephone or in the retail network "morozco.com.ua" .
  • This Agreement shall be deemed concluded from the moment the Seller receives the Order for the goods from the Buyer.
  • Order — a list of Goods specified by the Buyer when placing an order on the Site or an order in any other way that the Buyer wishes to purchase from the Seller.
  • Courier delivery is the direct transfer of the Goods from the delivery service employee to the Buyer at the location specified by the Buyer (delivery address), under the conditions determined by agreement between the Parties.
  • A significant defect of the Product is a defect that makes it impossible or unacceptable to use the Product in accordance with its intended purpose, which arose due to the fault of the Seller and, after its elimination, reappears due to circumstances beyond the control of the Buyer.
  • General Provisions
  • According to Article 641 of the Civil Code of Ukraine, in the event of acceptance of the conditions set out below and payment for services, the Buyer accepts this offer (concludes a public offer agreement).
  • Acceptance of the Agreement means the complete and unconditional acceptance by the Buyer of all its terms and conditions without any exceptions or limitations.
    The Buyer, in accordance with Article 642 of the Civil Code of Ukraine, confirms the fact of acceptance of the Agreement after reviewing its terms and conditions posted on the Contractor’s website.
    The Buyer, who accepts the Contractor's offer to conclude the Agreement, confirms that he has knowingly and without any coercion concluded this Agreement.
  • The Agreement concluded by the Buyer by accepting the public offer has legal force in accordance with Art. 642 of the Civil Code of Ukraine and is equivalent to the agreement signed by the parties, and it is considered that the Buyer has read and agrees with the terms of this public offer. The Agreement is equivalent, on the basis of Part 2 of Art. 642 of the Civil Code of Ukraine, to the conclusion by the Parties of a bilateral written Agreement on the terms set out in this public offer.
  • Each Party guarantees to the other Party that it has the necessary legal capacity, as well as all rights and powers necessary and sufficient to conclude and execute the Agreement in accordance with its terms. The text of the Public Offer Agreement is posted in the consumer corner, as well as on the Contractor's website.
  • Subject of the agreement
  • The Seller undertakes to transfer to the Buyer the Goods, which belong to the Seller by right of ownership, and the Buyer undertakes to accept the Goods and pay for them in the manner and on the terms provided for in this agreement.
  • The Buyer is obliged to independently familiarize himself with the terms of this Agreement, and the Seller is not obliged to additionally or in any other way inform the Buyer about the existence of the Agreement, except for publishing it on the Site.
  • The Buyer's acceptance confirms that the Buyer has become familiar with the contents of this Agreement, the Seller's registration data, the procedure for accepting claims, the characteristics of the Goods, the price of the Goods, the terms of payment for the cost of the Goods, the terms of delivery of the Goods and payment for the cost of such delivery, warranty obligations for the Goods, and the procedure for terminating this Agreement.
  • By concluding this Agreement, the Buyer confirms that he/she is familiar with the information about the Product, which is sold under the terms of this Agreement, namely about its: shape, size, appearance, design, color, quality, characteristics of the material from which the Product is made and information about its manufacturer, understands such characteristics of the Product and their meaning and agrees to purchase such Product with such characteristics.
  • The cost, quantity, range and quality of the Goods are determined in the appendices to this agreement, which is an integral part of this agreement.
  • Price of the product
  • The price of the Product is indicated on the Website in the national currency of Ukraine (hryvnia) per unit of the Product according to the established price list.
  • The Seller reserves the right to change the price of the Product before the Order is placed without notifying the Buyer.
  • The final price is the one indicated on the invoice.
  • The prices indicated on the Site are for informational purposes only.
  • Discounts on products cannot be combined with any promotions, bonuses, cashbacks and other promotional offers or loyalty programs. Discounts, bonuses, cashbacks, etc. do not apply to promotional products and products from sales. When making a purchase, the Buyer can use only one valid promotional offer of his choice.
  • Procedure for payment and delivery of goods
  • Settlements between the Parties under the terms of this Agreement shall be made in the national currency of Ukraine, in one of the following ways:
  • by transferring by the Buyer the relevant sum of money to the Seller’s bank account in accordance with the bank details specified in the invoice for payment of the relevant Goods provided to the Buyer by the Seller;
  • using terminals of PJSC CB PrivatBank;
  • payment via Privat24 or Liqpay;
  • payment to the carrier.
  • The date of payment by the Buyer of the cost of the Goods shall be considered the date of receipt of the corresponding amount of funds to the Seller's bank account or to the Seller's cash desk.
  • The Buyer undertakes to pay the full cost of the goods (100%) on the day of receipt of the Goods, provided that the ordered Goods are available in the Seller’s warehouse.
  • Before delivering the Goods to the Buyer, the employees of the online store and/or the courier and/or the third party that delivers the ordered Goods on behalf of the Seller have the right to require the Buyer to provide a document confirming the fact of payment for the goods.
  • In case of partial or untimely payment by the Buyer for the ordered Goods, the Seller reserves the right not to provide the Goods, to suspend or to completely fail to fulfill the obligations assumed and at the same time not to bear responsibility for the possible consequences of such actions. In this case, the Seller informs the Buyer of their occurrence and offers possible ways to eliminate them in order to properly process the order and accept it for execution by the Seller.
  • Delivery of the ordered Goods is carried out in accordance with the conditions specified on the Website in the “Delivery” section.
  • The goods are sold by the Seller to the Buyer in containers (packaging) in accordance with the requirements of state standards, technical conditions (or as agreed by the parties). The containers must ensure the safety of the goods during their transportation and storage.
  • Delivery of the Goods may be carried out directly by the Seller or by a courier or forwarding service, as well as independently by the Buyer from the Seller’s warehouse.
  • In case of delivery of the Goods by the Seller, the Seller is responsible for the safety of the goods until the moment of their transfer to the Buyer.
  • In case of delivery of the Goods by a courier or forwarding service, the responsibility for the safety of the Goods until the moment of their transfer to the Buyer lies with the courier or forwarding service.
  • The Seller undertakes to deliver the Goods to the Buyer within the time period agreed with the Buyer.
  • The ownership of the Goods passes to the Buyer at the time of full payment to the Seller.
  • The Buyer may be refused the purchase of the Product if the Product is not available (in the warehouse).
  • Guarantees and procedure for handling claims
  • The warranty period for the use of the Product is specified in the warranty card. The Seller guarantees the functionality of the Product in accordance with its technical characteristics during the entire warranty period, except for cases of damage associated with non-compliance with storage conditions and violation of operating conditions.
  • The seller provides a guarantee for the Goods for a period of 12 months, depending on the manufacturer, from the moment of actual receipt of the Goods.
  • If the Buyer discovers defects in the Goods during the warranty period, the Buyer has the right to:
  • for a proportional reduction in the price of the Goods;
  • to have defects in the Product eliminated free of charge within a reasonable time;
  • to reimburse the costs of eliminating product defects.
  • If the Buyer discovers significant defects in the Goods during the warranty period, the Buyer has the right to:
  • to terminate the Open Agreement and return the amount of money paid for the Goods;
  • demand replacement of the Product with the same or similar one from those available from the Seller.
  • In the event that significant/hidden defects of the Goods are discovered after acceptance of the Goods, the Buyer is obliged to inform the Seller of such defects no later than the next working day from the date of their discovery.
  • Delivery of the Goods to the nearest Seller's outlet for the elimination of defects during the warranty period or after the end of the warranty period is carried out in accordance with the Law of Ukraine "On the Protection of Consumer Rights".
  • The Buyer's claims are considered in accordance with Articles 7 and 8 of the Law of Ukraine "On the Protection of Consumer Rights" and the Procedure for the repair (maintenance) or warranty replacement of technically complex household goods, approved by the Resolution of the Cabinet of Ministers of Ukraine dated 11.04.2002 No. 506.
  • The color and shape of the Product may differ from the original depending on the specifics of the monitor's image transmission.
  • Exchange and return of goods
  • According to the Law of Ukraine "On Protection of Consumer Rights", a product of proper quality (without defects) can be exchanged or returned within 14 days, not counting the day of purchase, provided that the following conditions are met:
    • The product was not assembled
    • the product's presentation and consumer properties have been preserved
    • factory packaging, markings and stickers are preserved
    • there is a sales receipt from the online store morozco.com.ua
  • Cases of exchange and return of goods:
    • The product is damaged, with significant defects
      Free replacement of the Product for a new one within 14 days or reduction of the price of the product (markdown of the product according to the agreement)
    • Parts, certain elements are damaged
      Replacement of damaged parts at the Seller's expense
    • The product does not correspond to the characteristics stated at the time of purchase - wrong color, shape, size, etc.
      Free replacement within 14 days or delivery at the Buyer's expense depending on the product and the case
    • Dispute resolution
    • All disputes and disagreements that have arisen or may arise in relation to this Agreement shall be resolved through negotiations based on a written application from the Buyer. The Buyer's application shall be considered within 14 (fourteen) days from the date of receipt. If the dispute is not resolved by the claim procedure, either Party shall have the right to apply to the court at the location of the Seller.
    • Responsibilities of the parties
    • For failure to fulfill or improper fulfillment of obligations under the Public Agreement, the Parties shall bear liability as provided for by the current legislation of Ukraine.
    • In case of violation of the terms of payments stipulated by the Public Agreement, the Buyer undertakes to pay the Seller a penalty in the amount of double the discount rate of the National Bank of Ukraine for each day of delay in payment.
    • The amount of damage (both material and non-material) that may be paid to the Buyer in connection with the failure to fulfill the Order or improper fulfillment, other violations of the Buyer's rights in accordance with Art. 22 of the Civil Code of Ukraine is limited to 1% of the cost of the purchased Goods.
    • In the event of early termination of the Public Agreement at the initiative of the Seller, subject to the Buyer's compliance with the terms of this Agreement, before the delivery of the Goods to the Buyer, the Seller undertakes to return to the Buyer 100 (one hundred)% of the advance payment for the Goods.
    • Payment of a penalty or fine does not release the Parties from fulfilling their obligations under the Public Agreement.
    • The term of the agreement and the procedure for its early termination.
    • The Agreement shall come into legal force from the moment of its acceptance by the Buyer and shall be valid until the Parties have fully fulfilled their obligations.
    • A public contract may be terminated early:
    • by mutual agreement of the Parties
    • by court order;
    • in the event of force majeure circumstances, which is confirmed by a relevant document from the competent authority;
    • if the Product is not available (in stock) and the Buyer refuses to replace the Product with another similar Product.
    • The Parties have agreed that in the event of termination of this Agreement at the initiative of the Buyer or the Buyer's refusal to deliver and transfer the Goods by the Seller, after payment for the cost of the Goods and the Seller's placing an order for such Goods with the manufacturer, the Seller has the right not to return to the Buyer the funds paid by him or has the right to return such funds partially in the amount of no more than 1% of the total cost of the Goods ordered by the Buyer. The Seller has the right to return funds to the Buyer in any other amount, if there is mutual agreement between the parties under this Agreement.
    • Final Provisions
    • The Buyer guarantees that all the terms of this Agreement are clear to him and he accepts them unconditionally and in full. This Agreement is concluded by the Buyer's acceptance of this public offer containing all the essential terms of the Agreement, on the terms stipulated by this Agreement without signing by the Parties. The Buyer agrees to the use of his personal data by the Seller. In cases not regulated by this Agreement, the Parties undertake to be guided by the norms established by the current legislation of Ukraine.
    • Information is considered to be brought to the attention of the Buyer if it is posted on the Seller’s website.
    • All legal relations arising from this Agreement or related to it, including those related to the validity, conclusion, execution, modification and termination of this Agreement, interpretation of its terms, determination of the consequences of invalidity or breach of the Agreement, shall be governed by this Agreement and the relevant provisions of the current legislation of Ukraine applicable to such legal relations based on the principles of good faith, reasonableness and fairness.
    • The invalidity of individual provisions of the Public Agreement does not provide for the invalidity of the Public Agreement as a whole, since it can be assumed that this Public Agreement could have been concluded without including such provisions in it.
    • The Buyer confirms that from the moment of placing the Order, he (the Buyer) is familiar with the rights provided by the Law of Ukraine "On the Protection of Personal Data".
    • The Buyer gives his consent to the processing, storage and transfer (dissemination) of his personal data to third parties included in the seller's personal data base "Counterparties", solely for the purposes provided for in this Agreement, to entities associated with the implementation of this purpose.
    • The buyer gives his consent to the storage of his personal data for 75 (seventy-five) years.
    • The Buyer allows access to personal data included in the Seller's personal data base to third parties in cases and in the manner stipulated by the current legislation of Ukraine, and does not require notification of the transfer (distribution) of personal data included in the personal data bases, if such transfer (distribution) occurs solely for the purposes stipulated by this Agreement.
    • This Agreement is drawn up with the full understanding of the Parties of its terms and terminology in the Russian language.
    • All appendices to the Agreement are an integral part thereof and have equal legal force with this Agreement.
    • Store address “morozco.com.ua” Soborna street, 8, Litin, Vinnytsia region, 22300
    • tel. +38 (099) 000-00-00